Refund Policy

Last updated: March 2026

Thank you for using FeedbackPro. We strive to provide high-quality services that meet your needs. We offer a free trial so you can experience the platform before purchase. However, we understand there may be instances where you need to request a refund. This policy outlines the terms and conditions for doing so.

We offer refunds on unused portions of annual subscriptions only. To initiate the process, please contact our support team at hello@feedbackpro.io.

Eligibility for Refund

To be eligible for a refund, the following conditions apply:

  1. Request within 30 days: Your refund request must be made within 30 days of your initial subscription purchase.
  2. Non-usage of services: Refunds will only be issued if you have not used the platform or accessed any features during the refund period.
  3. Non-compliance with terms: Refunds may not be granted if your request is in violation of our Terms of Service or if we determine there has been misuse or abuse of our platform.

Refund Process

To request a refund, please follow these steps:

  1. Contact support: Send an email to hello@feedbackpro.io with your refund request. Include your order number and the email address associated with your subscription.
  2. Review and processing: Our support team will review your request and respond within a reasonable timeframe. We may ask for additional information to process your request.
  3. Refund issuance: If approved, we will initiate the refund to your original payment method. Please note that processing times vary by payment provider.

Contact Us

If you have questions about our refund policy, please contact our support team at hello@feedbackpro.io.